I've always heard that a dealership is no better than their service department. Anthony Doss in the service department is reason enough to do business with Acura of Jackson! Ask for him if you need to get your vehicle serviced. He's friendly, courteous, knowledgeable, and prompt with updates! The waiting area, has a TV room with a charging station, free snacks and beverages, last but not least, a children's play area.
Acura of Jackson treats me in a kind professional manner every time I show up for routine service. 😁 I bought my car from them and I have all its service done there.
Services was great. Very helpful getting us the best used SUV. Worked hard to get our payment what we needed it to be. Eric Stallworth
I had an issue with a used vehicle I bought from Acura Of Jackson in August 2017. The vehicle needed tires and all these months later (March 2018), Tim Schear made good on the deal. He had not known there was an issue, acted quickly and went well beyond what I expected to resolve the matter. They have my business.
We had a great experience at Acura of Jackson. Knowledgeable, friendly and caring staff. I will only recommend Acura of Jackson for your auto purchase.
It's been almost a year since I purchased my new TLX. Alan Moore and Johnathan McClendon made my buying experience a memorable one. Anytime I have questions, Johnathan always helps. And still to this day, he calls from time to time to see if I'm still enjoying the car. It's truly service beyond the sale, which is very rare.
I went to purschase a used car, I was greeted by a salesman upon arrival! From the moment I entered the doors, my salesman listened to all my needs. He did exactly what I asked and taught me a few things during the process. The entire team patiently worked with me until my deal was done. Everyone was beyond friendly, and helpful! Best car buying experience ever. They have earned a loyal customer.
I recommend that everyone should visit the Acura of Jackson dealership. I was immediately greeted at the door and offered help. I was very fortunate to meet Eric Stallworth. He was genuinely interested in what I wanted and what I had to say. He explained everything to me so plainly that a kid would understand it. My driving experience was so amazing and he made the environment very comfortable for me. He is truly the face of excellent award winning customer service. Tim Schear was also a huge help when it came to getting us the best rate possible. He ...
Just bought an Acura MDX today! After test driving several SUV models at other dealerships, I went to Acura of Jackson. Wow! I was so impressed with the MDX and also, the exceptional staff. Alonzo Campbell was my sales person and answered all my questions almost before I asked! He had so much knowledge about all vehicles (cargo size, mpg, etc.). Alan Moore, the general manager was also outstanding and gave us a very fair deal. I went to several dealerships for test drives, but this one has the friendliest, most genuine people out there and the MDX is awesome! ...
Eric Stallworth and the team at Acura made my car buying experience an all around wonderful experience. They were honest, trustworthy and informative. It was a no hassle experience. I will always go first to Eric whenever I'm in need of a car. I have bragged about my experience over and over again and would recommend him to all my friends and family. Thanks again Eric for all your help!
Since I'm new to the Acura brand, Arthur Brown has been most helpful in my understanding of the proper service for my car. He's always courteous and professional. He is a valuable asset to Acura of Jackson.
My wife and I purchased my daughter a certified vehicle and were very impressed with the quality of the vehicle as well as the professionalism of Mr. Stallworth. I personally have a 1999 Acura RL which is still in good shape, purchased from this same dealership. I can highly recommend this dealership. Thanks, Eric!
Best experience that I have every had at an auto dealership. Very friendly. Great price. Followed through on everything that they told me. Would buy from them again.
Great Service Department. Very nice and friendly. They are very organized and always give an approximate time frame. They always offer a car to drive which is very convenient!
After purchasing our first Acura 9 years ago and having virtually no problems with it, we were interested in trading it in for another one. We shopped at several different places and found the pre-owned vehicles at Acura to be extremely clean. The staff at the Acura dealership were very friendly and quite knowledgeable about their vehicles. Eric Stallworth and Matt Milner helped us "close the deal" quickly. Everyone we dealt with was professional and interested in meeting our needs. We had a very positive experience with Acura of Jackson and would highly recommend them to others.
My husband and I had been in the market for a new Acura MDX when we pulled into the Acura of Jackson lot. We were met and greeted by Alonzo Campbell as soon as we stepped out of our vehicle. We did not have to look for someone to help us as we had experienced at other dealerships. He actually saw us coimg and was right there. He was exceptional throughout the entire process. We left the dealership feeling like we had gained another son. The entire staff went above and beyond to make sure we left the dealership happy ...
We test drove a used vehicle during the week and Harry Burden was extremely informative, knowledgable and friendly. He followed up with us during the week and we went back to look at the car again. Both Harry Burden and Matt Milner worked with us to close the deal. They both stayed after hours to make certain all of our questions were answered and everything was set up on the car for my daughter! I would highly recommend Acura of Jackson for any used car needs you may have! MCollins
I needed my Acura looked at and Jody was very helpful and answered everything I needed to know. Because of service like this, I will always be a customer of Acura of Jackson.
Hassan Lindsey & Janell Byars were very professional in setting up financing and making sure vehicle was serviced & items needing repair/servicing were handled in a timely manner.
My experience was EXCELLENT, It couldn't have been more perfect, from the shuttle to the final pick-up of my vehicle The service department is the best!! Theo, Arthur and Shemeeka showed a high level of professionalism and superb customer service. Thank you!!
My husband works out of the country & is rarely available to tend to our vehicles. Arthur is knowledgable & gives my husband peace of mind knowing that my car is safe for me and our twins. He was even available to help us when our car needed servicing and we were out of state. The dealership we were visiting tried to get us to purchase unnecessary service and Arthur reminded us that Jackson already completed what the other dealership was pushing us to purchase. Arthur takes good care of us. I like that he remembers us, greets us when ...
Ms.Patrick always shows professionalism & greets each customer with a smile.She is very informative & makes getting a loaner vehicle a breeze. I've always received a call after service from Ms.Patrick to make sure everything was handled correctly. She is a great example of excellent customer service.
Ms. Patrick was very friendly and made sure all of my needs regarding my service was taken care of. She is a very great person to have on staff.
My experience with Acura of Jackson and the outstanding staff is always a pleasure. Upon arriving for service Shameeka always greets me with a smile. Typically, I have my car serviced prior to heading to work; Shemeeka always has requested vehicle accommodations readily available to assure the dropping off of my vehicle is expedited quickly. The staff is very friendly and strive hard to make sure each visit meets the satisfaction of the customer. When Shemeeka does her follow-up courtesy calls, she’s professional, and thanks me for my business. Thank you Acura of Jackson for hiring such friendly staff, ...
I have NEVER had a bad experience since I owned my Acura. The staff is extremely friendly and knowledgeable, especially Shemeeka. She does an excellent job to make sure that you are accommodated while at the dealership. With such great service, I will find it hard to buy another brand.
All I can say is AMAZING!!! Ms. Patrick has been so friendly, professional and her spirit is just AWESOME!! I feel like family when I'm there. My service advisor Mr. Brown is exactly the same way! NorthPark Acura dealership should be so proud to have these two amazing people on their staff!!
Where do i start? I've been driving Acuras for over 15 years and have been to A Lot of service departments. Acura of Jackson is far and away the best service department I've ever done business with. When I pull in, I'm greeted by name. I know they deal with many people in a given day, so for them to remember me personally means a lot. When i come in they have a rental ready for me, makes it so easy to get in & out. When I'm away they will call and let me know what ...
These 2 employees are amazing! They are always happy to see me and help with anything. Janelle is always happy to help, and always treats me with the utmost respect. It is such a joy to come for my service appointments because I know that those 2 will take care of me. They have an extensive knowledge of your products, and never hesitate to help with even the smallest things. With Janelle's knowledge and wonderful customer service skills, I am actually surprised that she has not been promoted to Service Advisor yet. It would be a smart move!! I brag on ...
Every time I come here for my service, the staff is super friendly and informative. Ms. Patrick is a great service representative and I would recommend the dealership to others due to the experiences I've had with her and Mr. Brown.
This has been the most delightful and pleasant experience. My husband is Mr. GC Cameron former lead singer of two of the most nationally known R & B Groups (The Legendary Spinners and The Temptations). We were treated and greeted by the entire staff with great respect. Danny Eggleton worked out a great deal along with the fiance company that best fitted our needs and he looked out for our best interest. We are extremely happy with our purchase and will continue to do business with your dealership. I have a handful of business cards that I and my husband ...
We are very pleased with our purchase of our new RDX and especially enjoyed working with Greg Nelson. We are careful shoppers and he was patient with each visit (we took a few weeks to decide). He was extremely knowledgeable about the vehicles and exhibited a real enthusiasm for Acura vehicles as well as the service department. He gave us personal attention and our purchase was finalized with ease. We also want to thank Alan Moore who visited with us along the way. Our overall experience was pleasant and professional, and we feel we have friends at Acura of Jackson. ...
This is my second buying experience with Greg. I originally came after being frustrated by the customer service at another dealership in Jackson. A friend recommended Acura of Jackson and Greg in particular. I have not regretted my decision to stay with Greg and Acura of Jackson!
Great bunch of men to work with. Tim Shear was very helpful as well as Alan and Greg. Thanks and will visit again. This is the third new car bought from from the group
As a new owner of an Acura, I would like to thank Greg Nelson and the rest of the team that worked with me so deligently to make my experience in purchasing a new car a smooth transition. I appreciate your patience, friendless, and most of all your willingness to help me see that this was the right choice for me. If Greg Nelson had not come outside when he saw us, I would have gone somewhere else. Once again, that you Greg!!! Ruth A. Mayfield
Greg Nelson worked with me, to put me in a car I like, and I could afford. Hé is awesome. Thé staff at Acura worked together to make me feel welcomed.
Acura of Jackson has by far the best service team in the state!! I have now owned (3) Acuras and its all because of the Service that I receive over and over from Team-Jackson. I also have the advantage of being affiliated with Mercedes Benz and the "quality" of service "after the sale" in absolutely UNMEASURED by Acura vs Mercedes!! My main driving force is Rick Lenzi!! Rick is the very BEST--his undying consideration to his customers is again--UNMEASURED!! I can enjoy my Acura with ease because I know I have the support of Rick in service!! ...
My husband and I had an excellent experience buying from Acura of Jackson. The salesmen and managers were courteous, knowledgeable,and extremely helpful. They went out of their way to find something that fits our budget and got us the best deal possible.
We drove 8 vehicles when looking for a new vehicle. The salesmen here were by far the most knowledgeable about their product and treated us with respect. They were down to earth and easy to talk with. If they didn't know the answer to our question, which was rare, they made it a point to find out. They were also not pushy and gave us time to think it through. Even after we bought the car and signed the paperwork, Johnny was still telling us great features about the car! A breath of fresh air compared to the others!
The Acura team at North Jackson Acura was hands down the friendliest and most professional out of all the dealerships I visited, and I visited quite a few of them during my car shopping effort. Chris was very knowledgable of the ins and outs of all the Acura models. He really sold my wife on the safety features (and let's be honest, my wife makes all the important decisions). Tim worked hard to get us a deal we could manage and made the experience a pleasurable one. Alan was very friendly and hospitable, even staying late on Saturday so ...